Refund policy

We’re quietly confident you’re going to love our products. 

Good things take time

On average, our products can take 8 to 12 weeks before you’ll notice changes in your skin and health. However some people notice changes in as little as 3 days. We’re all different. We ask that you take the time to let them work their magic before you assess what you think. If you believe they aren’t benefiting you then we’re more than happy to help however we can. Please send us an email using the email address below, and one of our friendly team will be back in touch.

Let’s chat

If you have any questions at all about your purchases, please feel free to contact us and our friendly team will be in touch. 

Subscriptions

When you start a subscription, you choose how often you want to receive the products and you then receive repeat deliveries. Your payment details are stored securely and you'll be charged for each of these deliveries.

Don’t want to continue with your subscription? No worries, you can cancel it at any time. You just need to give 30 days notice. Your order confirmation emails have links to your order and you can manage your subscription from there. 

Have further questions?

Drop us a line at hello@organiccollagenaustralia.com and we’ll get back to you as soon as we can.